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The shipping of your goods
After receipt and validation of your order, it is treated within an hour after reception. The order picking takes between 5 to 10 hour depend on our team. After that the packages are generally dispatched within 24 hours after picking. The shipping method used is DHL, against surrender signed by the client, a tracking number can be requested by the client by sending an email to: firstname.lastname@example.org, you can use online the tracking you can simply redirect you to the website of DHL at the following address www.dhl.com in 'package tracking'. In case of error tracking packages online, you can contact the dhl phone number by providing your monitoring the following number: 1 800 225 53 45
Shipping fees include packaging, handling and all postage, of course, as mentioned on the home page of our site all these costs are free and valid in the entire world.
To facilitate our customer service team, we advise you to group your items in one order so as to be able to receive at the same time and to avoid qfin delivery times between each.
Our products are new fournits in their original packaging and sealed in a blister pack, if the reception is open Habima the product you are right to reject upon receipt, that acting as your signature product acceptance, We can not not be held responsible if you allow the product to your home in the state.
In case of manufacturing problems or other after opening the package, you should provide tangible proof in case of damage (photo products, detailed explanation in support should be provided to our team).
If our services takes into account these elements you must provide the package such that you were given at the reception and the same. Otherwise we will have to take some action (not a refund if some of these issues not been met), we offer a generally good to have a product equal to or less used on our website.
For all claims you must first contact customer service by email at the following address: email@example.com